Introduction-

Thank you for being a part of our community at Sanand Group, operating under Healthico Quality Products Ltd., a trusted manufacturer and exporter of industrial and household cleaning products. We are committed to protecting your personal information and your right to privacy.

If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at info@sanandgroup.com.

By accessing our website www.sanandgroup.com or using our services (including our website chatbot), you agree to the collection, storage, and use of your information as described in this Privacy Policy.

What Information We Collect

1. Information You Provide Voluntarily

• Contact details (name, email address, phone number, company name) when submitting forms such as Request a Quote or Partner with Us.
  
  
• Business details shared during white-labeling or contract manufacturing inquiries.
  
  
• Chatbot interactions — Any information you voluntarily share while using our integrated chatbot for customer support.
  
  

2. Information Collected Automatically

When you visit our website, certain data is collected automatically, including:

• IP address, browser type, operating system, and device identifiers.
• Pages visited, time spent, and referring websites.
• Location data (approximate) to help us provide relevant services.
  
  

We also use cookies and similar tracking technologies for analytics, personalization, and to improve our site’s functionality. For more details, refer to our Cookie Policy.

3. Information from Other Sources

We may collect publicly available business information, marketing data, or updates from partners to improve our marketing and customer engagement.

How We Use Your Information

We use the information collected to:

• Respond to inquiries and process B2B orders.
• Provide details about our white-labeling, contract manufacturing, and product customization services.
• Improve our website, chatbot responses, and overall user experience.
• Send business updates, newsletters, and promotional offers (only if you have opted in).
• Comply with legal requirements and protect against fraud.
  
  

Sharing of Information

We do not sell your personal information. Your data may only be shared in the following cases:

• With third-party vendors or service providers for hosting, analytics, or marketing purposes.
• During business transfers such as mergers or acquisitions.
• To comply with legal obligations or protect against fraudulent activities.
  
  

International Data Transfer

If you access our website from outside India, please note your data may be processed in India and other jurisdictions where our partners operate.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Data Security

We implement technical and organizational security measures, including encryption and secure servers, to protect your personal data. However, no system is 100% secure.

Your Privacy Rights

Depending on your location, you may have the right to:

• Access and request a copy of your personal data.
• Request correction or deletion of your data.
• Restrict or object to data processing.
• Withdraw your consent at any time.
  
  

To exercise these rights, please email info@sanandgroup.com.

Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from minors.

Chatbot Usage

Our integrated website chatbot is designed to assist you with product details, quotations, and support queries. Conversations may be recorded for training and quality purposes. Please do not share sensitive personal information through the chatbot.

Updates to This Privacy Policy

We may update this policy periodically. The updated version will be indicated by the “Last Updated” date and will be effective upon posting.

Contact Us

If you have questions about this Privacy Policy, you can reach us at:

 info@sanandgroup.com
  Sanand Group / Healthico Quality Products Ltd.,104, Nagar Nigam Road, Indore,           Madhya Pradesh, India